Find quick answers about deposits, balance payments, and how Downpay works inside Shopify Checkout.

Downpay is a Shopify app that enables merchants to collect deposits and charge remaining balances later, directly in Shopify Checkout. It was founded by former Shopify employees with experience building checkout and payments for millions of merchants.
Brands using Downpay have reported 15-30% increase in Online Sales, 47% increase in checkout conversion and 15-20% increase in Average Order Value.
Downpay is designed for merchants selling high-value, made-to-order, or custom products with long lead times. By offering deposits and balance payments, it acts as a modern layaway solution that increases conversion, secures cash flow, and builds customer confidence.
Yes. Downpay comes with a 7 day free trial when you self serve and extended trials for agencies, tech partners and custom quotes plans.
Downpay is designed to work natively with Shopify and integrates smoothly with many popular apps. Current integrations include tools for 3D product visualization, booking and scheduling, and delivery date pickers. Through our API and Shopify Flow support, merchants can also extend Downpay to custom workflows and third-party apps. We continue to expand our partner ecosystem to support more use cases over time.
BNPL is a loan product for customers. Downpay is a white label direct payment tool for merchants, with lower fees and no lending risk.
No. Downpay is exclusively available on Shopify at this time.
Downpay installs in minutes through the Shopify App Store. Our team can offer support as needed and advisory services in your Scale plan for larger businesses.
Customers pay a deposit on the product page or cart page to secure their order. The balance is collected automatically or manually from the card on file or through an invoice.
Yes. Downpay is fully integrated with Shopify Checkout, so customers never leave the store or use third-party portals to complete payments.
Downpay works with Shopify Payments, Stripe, PayPal Express, and Aidan, covering major cards and digital wallets.
Yes. Downpay supports multi-currency and Shopify Markets, enabling merchants to sell globally with deposits.
No. Draft orders does not support partial payment through apps like Downpay. Contact us to get a demo of our partial payment checkout link creator.